Though the vault is created on your local drive by default, you can go into settings once it has been created and choose a custom location for the mount. You have helped a great deal (80%) and maybe may know what to do with the remaining 20%.īill Yovino (author) on November 16, Check to see if you have any other (older) unencrypted backups on your computer.For the benefit of anybody else with the same problem I think I have found the answer. You can also try backing up the phone again. Sorry, I have read by through my comments and I think I haven't actually explained what happened very well, so here goes. I backed up my iPhone before doing the latest update. I then did the update and my phone crashed in the middle of it, after talking to apple support and running through a few options, the only solution was to take it back to factory settings and then restore from the backup. I did not realise that the company that run my SecretApp was having issues affording upgrading to the apple updates so when I restored my phone and clicked on the app, it tells me that this app is no longer available in the app store and I cannot access it. As I mentioned, everything other folder works. I found the correct my secret folder folder and it shows all of my images and photos. They show blank pages that say cached images as if they didn’t load properly. And again, there is no export button so I can’t even download them to see if they’ll show up properly or not. Initially it was set to encrypt, but I backed it up again afterwards without encryption. Are you sure that the backup was done with Encryption disabled? That should overwrite the initial backup right?īill Yovino (author) on June 19, I haven't come across this issue before. As I mentioned all my files are listed, but they just show blank pages not actual images. So obviously I’m in the right folder and they’re there, just not visible. All “blank page” icons all titled as cached images.īill Yovino (author) on June 18, - Do you see any thumbnails in the iExplorer? (Like above) You did the un-encrypted backup to your computer in iTunes, right? I hope you didn't delete and re-install the app before backing it up - that would be unrecoverable.Įverything works except for the my secret folder section.īill Yovino (author) on June 18, - Have you tried the other folders? (Library, Documents) Also how would I export them anyway? I see no option.īill Yovino (author) on June 19, - Depending on which version of the app you have, the app's filename in the backup can be different. All of my files show, but they all display blank pages. They say cached photos/videos, but don't actually show photos or videos. I tried the app update as well, but it still shows the stupid "developer needs to update this app to work with ios11" message. Any other tips? I also noticed that there was no export option for me either.īill Yovino (author) on June 06, - The instructions are shown above under "Make a backup of your iPhone".īill Yovino (author) on June 06, - Don't restore your phone. Use the procedures show above to extract the files from the backup. I have the backup from maybe 3 months ago. Will that revert my phone to the state it was at the time of the backup?Įmbarassing I know, but I am so not tech savy. How do I do an un-encrypted back up of my iPhone?īill Yovino (author) on June 05, think that is a known bug of the new app.
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